FAQ
Fit and fabric
How does the sizing work?
Everything has a comfort fit: close to the body without squeezing. If you want a snugger gym fit, go one size down. Our Size Guide has measurements and what our models wear.
What's the fabric?
95% viscose from bamboo, 5% spandex. It's soft, cool on the skin, breathable in the heat and has a natural stretch.
How do I wash it?
Machine wash cold at 30°C, inside out, with similar colours. Tumble dry low. No bleach, no ironing, no dry cleaning.
Delivery
How much is delivery?
Free on every order, anywhere in the UAE.
How long does it take?
Orders are delivered within 2 days.
Do you ship outside the UAE?
Not yet. We currently deliver within the UAE only.
Returns
Can I return something?
Yes, within 14 days of delivery, as long as it's unworn, unwashed and the tags are still on. Returns within the UAE are free and we arrange the pickup.
How do refunds work?
Once we've checked your return, we refund your original payment method. It can take up to 10 business days to show, depending on your bank. Cash on delivery orders are refunded as store credit.
How do I start a return?
Contact us or email hello@urthlete.com and we'll take care of it.
Still have a question?
Message us on WhatsApp or email hello@urthlete.com.
